Providing Customer Service in a Banking Environment

Providing Customer Service in a Banking Environment

Course Breakdown

SAQA ID: 20185

NQF Level: 4

Credits: 14

Duration: 2 months

Unit Standard: 7179
Description: Provide banking-related customer service in given situations

Unit Standard: 12759
Description: Provide after-sales customer service in an Asset Based Financing environment

Duration

2 months (including start-up and close-off)