Strategic Customer Relationship

Strategic Customer Relationship

Course Breakdown

SAQA ID: 20186

NQF Level: 5

Credits: 62

Duration: 7 months

Unit Standard: 230071
Description: Apply basic economic principles to the financial services sector

Unit Standard: 7345
Description: Determine the banking-related financial needs of a business

Unit Standard: 7361
Description: Implement personal selling strategies to achieve banking-related targeted results

Unit Standard: 7334
Description: Perform external sales process for a bank product

Unit Standard: 7356
Description: Provide sales-related services within the banking sector

Unit Standard: 7316
Description: Educate a customer on bank products and services

Duration

7 months (including start-up and close-off)